Prices and shipping costs

The prices of the products and services are in Euros and are subject to the payment of the corresponding Value Added Tax (VAT) and will be the one indicated in your order and/or invoice. As established in the regulations in force for individuals or legal entities resident in European Union member states and for those resident in non-EU countries. V.A.T. at the applicable rate indicated on your invoice will be charged to you.

Shipping costs will be charged to the customer and will be indicated on the order and invoice. These will be calculated automatically depending on the customer’s weight and shipping address.

Users from the Canary Islands, Ceuta and Melilla, will be able to access the prices of the products without VAT, once they have registered and accessed their account on the Website, with a shipping address from one of these areas. In shipments to the Canary Islands, Ceuta and Melilla, the customer upon receipt of the product will bear the cost of customs clearance (entry and / or exit) and payment of local tax, IGIC or similar.

If an incorrect price of the products or services is shown due to a computer or typographical error, we reserve the right to refuse the sale. We will contact you to inform you of the error.

Payments

We make available to you different payment methods on the Website that you can choose in the payment methods section of the checkout process when validating the shopping cart in the online store. Once you have selected the products and configured the order.

Only payments in Euros are accepted. You will be able to choose the method of payment

Credit card

If you pay by credit card you must provide the required information at the time of purchase. Only secure card payments are accepted where your identity as the credit card holder is authenticated in accordance with the method established by your bank, using the secure e-commerce service (“Verified by Visa” and “MasterCard SecureCode”).

Bank transfer or deposit

If payment is made by bank transfer
bank transfer or deposit in a bank account
If payment is made by bank transfer or deposit in a bank account, you will be sent an e-mail with the necessary information to make the payment. Please note that your order will not be booked or shipped until we have received payment in our bank account. Please indicate your name and surname, as well as the order number when making the transfer or deposit.

If payment in full is not received within four (4) business days from the date of your order, your order will be cancelled. If you send us the transfer receipt, the process could be expedited, but in no case would it serve to validate it.

Payment through Paypal

If you are a PayPal user, you will be able to pay with your bank card or account associated to this payment system. If you choose this payment method, the payment process will open a PayPal screen where you will be asked for the email address you have registered with PayPal and your password. PayPal payments have a commission which will be reflected in the order.

All orders paid by this method of payment will be shipped to the address associated with the Paypal account and it will not be possible to make changes to the address.

Payment via Apple Pay

Payment will be made by credit card through Apple Pay directly from your iPhone or Mac by confirming the transaction through the Apple Pay system.

All orders paid by this payment method will be shipped to the address associated with the Apple Pay account and no changes to the address will be possible.

Payment through Bizum

It is a mobile payment method offered by almost all Spanish banks, so it is only available in Spain. You will be able to use this service if you are a user of

Bizum

. After selecting this payment method, the steps to follow will be displayed in your bank’s cell phone application.

We will be happy to answer your questions and receive your suggestions.
To send your message, please complete the following information fields or write to us at: info@karacolyoga.com